Shipping policy

Shipping Policy

Thank you for shopping with Knot & Charm! Here's everything you need to know about how we ship your order.

Processing Time All orders are handmade with care and typically processed within 3–5 business days before shipping.

Canada (Domestic) We offer Standard and Express shipping across Canada via Canada Post.

• Standard shipping: estimated 5–10 business days
• Express shipping: estimated 2–3 business days
• Standard shipping is FREE for orders over $150.00

United States We ship to the US via Canada Post International.

• Standard International: estimated 7–14 business days
• Express International: estimated 3–5 business days

All US orders are shipped Delivered Duty Paid (DDP). Applicable duties/tariffs have been embedded into the FLAT RATE shipping cost, so there are no surprise fees upon delivery.